Privacy policy

Who we are

Turnly, 225 N Miami Ave, Apt 1710, Miami, FL 33128, United States. This policy explains what we collect when you visit turnlygrill.com or buy from us. Our store and checkout run on Shopify.

What we collect

Order details: name, email, phone, shipping and billing address and the items you buy.
Payment details are handled by Shopify and the payment processors. We never see or store your full card number.
Device and usage data: IP address, browser, pages you visit and how you reached us, collected with cookies and similar tools.
Anything you send us by email or through our contact form.

How we use it

To process, ship and track your order and email you updates.
To answer questions and handle returns and refunds.
To prevent fraud.
To measure and improve our ads on TikTok, Meta (Facebook, Instagram) and Google.
To send you marketing emails if you agree to receive them. You can unsubscribe at any time.

Who we share it with

Shopify (store and checkout), payment processors, fulfillment and shipping partners, and advertising and analytics partners, which may receive device data and, in hashed form, contact details. We do not sell your personal information for money.

Your privacy choices

Do Not Sell or Share My Personal Information. Some sharing with advertising partners may count as "sharing" under California and other US state laws. To opt out, use the "Your Privacy Choices" link in our footer or email support@turnlygrill.com with the subject "Do Not Sell or Share". We process requests within 15 business days.

Your rights

Depending on where you live, including California and Canada, you can ask to access, correct or delete your personal information. Email support@turnlygrill.com. Our site is not directed to children under 13.